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  • Topic: All Bugs / Errors / Problems Post here please

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    • July 15, 2017 9:13 PM BST
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      Untitled title

      Not if this is a bug or something on my side, but it seems like i can't see the newest members on the main feed anymore :(
    • October 1, 2017 7:32 PM BST
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      Untitled title

      Is anyone else finding it impossible to delete photos? I have a few too many and need to tidy up so I can add a few more.
    • October 2, 2017 5:26 PM BST
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      Untitled title

      Hi Sara, can you tell me what happens when you try to delete a photo? What page are you on at the time and do you get an error message or does something else happen? And at what point does the procedure fail?

      Sorry for all the questions.

      Hugs,

      Katie :)
    • October 3, 2017 11:56 AM BST
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      Untitled title

      Hi Katie, When I go to photo albums I can see any of mine. if I go through my profile I can get to them but when I delete a photo it either says token is incorrect or just doesn't do it. Hope this helps
    • October 5, 2017 1:03 PM BST
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      Untitled title

      Hi Katie
      This is what I get
      We're sorry!
      We are currently experiencing some technical issues. Please try again or report this to your site administrator using the contact form.

      Administrator: Please check the error log in your admin panel for more information regarding this error.

      Error Code: 6d1cad
    • October 8, 2017 10:28 PM BST
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      Untitled title

      instant chat has disappeared from desktop and mobile. Win10 on chrome on desktop or Android . Chrome on mobile
    • October 8, 2017 11:40 PM BST
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      Untitled title

      Same for me too, plus the safe feed not working, getting a ton of adult albums showing up on main feed even though my profile set to hide everything.

      Not bothered about it just letting you know.
    • January 19, 2018 5:11 PM GMT
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      Photo Privacy Isn't Happening

      I'm wondering why when I set a photo album to 'friends only' no-one can see it, not even me. Yet when I set it to 'friends of friends,' expecting only Transtastic signed-up members who are loggin in to be able to see it, everyone on the net can see it, 'friends of friends' or not and logged in or not. One thing I like about this site was people who weren't members couldn't see your pics unless they joined up & even then with the right settings, you could control who could see them and who couldn't amongst members. It seems like an 'all or nothing' switch is operating when it comes to photo album settings now - either everyone inside and outside the site can see them or no-one at all.
      This post was edited by Jenna Badgyrl at January 19, 2018 7:29 PM GMT
    • January 23, 2018 4:27 PM GMT
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      My bad! I checked my general settings, which were set to 'everyone' instead of 'signed up members.' Duh! Selfie Facepalm moment ... "What a silly gyrl!" lol ;-)
    • January 31, 2018 11:51 PM GMT
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      Untitled title

      It would seem that it isn't possible to upload new photos through Microsoft Edge. I had received a message by Rachael Louise Blanche that she was having difficulties with uploading photos. I looked into it. I was able to upload in Firefox (58.0.1), even when I enabled Flash. With Chrome (64 something), even though they have removed Flash support, I was able to upload a second photo.

      I haven't looked into any console error logs for Edge, so I do not know why Edge seems to be having a problem with uploading the file.
    • April 15, 2018 2:30 PM BST
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      Photo albums

      I cannot access my photo albums is there a problem xxxx
    • May 23, 2018 7:10 AM BST
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      Untitled title

      privacy preference on profiles
      there seems to be a privacy preference on the profiles even mine how do I get rid of it
    • July 2, 2018 12:46 PM BST
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      Untitled title

      Hi Katie Transtastic is working so much better now, well done for all your hard work! And thank you
      Just one tiny tweak that would make it much easier to use.... When using mobile chat, (Android) If I am trying to close a conversation, the landing spot on the X is so small that it takes a few attempts to actually hit it without re-opening the chat! if this was just a tiny bit bigger, my big fingers wouldn't have so much trouble! Thanks again for a fabulous site Meg x
    • July 19, 2018 4:35 PM BST
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      Logging in twice

      Why do I have to log in again when I click "View my Photo Albums"
    • July 19, 2018 4:35 PM BST
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      Logging in twice

      Why do I have to log in again when I click "View my Photo Albums"

      And its still the same today
      This post was edited by Hazel Lykes at October 25, 2018 7:22 PM BST
    • September 6, 2018 1:14 AM BST
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      Untitled title

      When I go to Search the Transtastic Membership Database and tap search the profiles disappear
    • October 25, 2018 7:20 PM BST
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      Albums and Photos

      Some of my albums dont open some have missing photos so I'm unable to update and edit photos I cannot see xxxx
    • October 29, 2018 6:44 PM GMT
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      Missing Albums/pics

      My albums and pics are slowly going missing can you have a wee look and fix it pretty Please xx
    • November 17, 2018 9:39 PM GMT
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      Untitled title

      Still the same
    • November 25, 2018 9:42 AM GMT
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      Untitled title

      Hello, I notice that some profiles do not have their profile pics nor are their pictures shown despite their profile saying they have photo albums. Is this something you are aware of?

      Thanks,

      Ruth
    • November 25, 2018 9:42 AM GMT
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      Pictures not appearing on some profiles

      Hello, I notice that some profiles do not have their profile pics nor are their pictures shown despite their profile saying they have photo albums. Is this something you are aware of?

      Thanks,

      Ruth
      This post was edited by Ruth H at November 25, 2018 9:42 AM GMT
    • November 25, 2018 1:07 PM GMT
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      Untitled title

      I think there's a site-wide problem with old images no longer viewable/existing.
    • November 25, 2018 1:23 PM GMT
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      Untitled title

      We have contacted our developers about this problem. I would hope to hear back from them in a few days.

      Thanks,

      Katie :)
    • December 15, 2018 12:18 PM GMT
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      Untitled title

      Just tried requested a friend, but the tab is unclickable because there's another tab menu overlaying it. A CSS problem or whatever. Win 10 laptop, tried Chrome and Edge.
    • January 11, 2019 2:38 PM GMT
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      albums

      Seems to load some albums when I click on My Albums then just seems to hang there doing nothing

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